Question 1

What’s included in the free trial?

Accepted Answer

The 5-day free trial includes full access to your chosen plan. No credit card required. Payment instructions are emailed when you sign up.

Question 2

What’s the difference between the billing options?

Accepted Answer

Monthly is full price with no commitment — cancel at the end of the paid month. A yearly contract is 17% off, billed monthly, with a 12-month commitment and no early cancellation. Pay yearly is 23% off in one bank transfer for the full year.

Question 3

What payment methods do you accept?

Accepted Answer

Bank transfer only. Choose the receiving account that matches your region or currency to avoid fees, and always include your payment reference. We typically confirm payment within about 24 hours. We never store your bank details.

Question 4

Can I change plans later?

Accepted Answer

Yes, for monthly plans. Contact us or your workspace admin. A yearly contract cannot be cancelled or shortened during the 12-month term. Plan upgrades take effect after confirmation.

Question 5

Do you offer refunds?

Accepted Answer

Yes, we offer refunds within 14 days of your first confirmed subscription payment. See our Refund Policy for details.